Privacy Policy

Last updated: July 2026

At MTL Gifts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Your name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment information (processed securely through our payment providers)

  • Order history

  • Device information, browser type, and IP address

  • Website usage data collected through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Respond to your inquiries

  • Improve our website, products, and services

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

If you subscribe to our newsletter, we may also send you promotional emails. You can unsubscribe at any time using the link provided in our emails.

Payment Information

Payments are processed through secure third-party payment providers.

MTL Gifts does not store or have access to your full credit card information.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share limited information with trusted third-party service providers when necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Email marketing platforms

  • Analytics providers

These partners receive only the information necessary to perform their services.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no method of online transmission or electronic storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections to your information

  • Request deletion of your personal information

  • Withdraw consent where applicable

  • Opt out of marketing communications

To exercise any of these rights, please contact us through our Contact page.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with the revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please visit our Contact page or reach out to our customer support team.