Terms & Conditions
Last updated: July 2026
Welcome to MTL Gifts. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.
Acceptance of Terms
By visiting our website or purchasing from MTL Gifts, you agree to comply with these Terms & Conditions, our Privacy Policy, Shipping Policy, Returns & Refunds Policy, and Digital License.
If you do not agree with these terms, please do not use our website.
Products & Services
MTL Gifts offers physical products, custom-made items, business materials, corporate gifts, and digital products.
We strive to display our products as accurately as possible. However, colors, sizes, and product appearance may vary slightly due to screen settings, lighting, or the handmade/custom nature of certain items.
Pricing
All prices are listed in the currency displayed on our website.
We reserve the right to change prices, promotions, or product availability at any time without prior notice.
In the event of a pricing error, we reserve the right to cancel or refuse any affected order and issue a full refund if payment has already been processed.
Orders
We reserve the right to accept, decline, or cancel any order for reasons including, but not limited to:
Product availability
Pricing errors
Suspected fraud
Payment authorization issues
Incorrect customer information
If an order is cancelled after payment has been received, a full refund will be issued.
Custom Orders
Custom and personalized products are created according to the information provided by the customer.
Customers are responsible for reviewing all names, dates, spelling, artwork, and customization details before submitting their order.
MTL Gifts is not responsible for errors resulting from incorrect information provided by the customer.
Digital Products
Digital downloads are provided electronically.
All digital products are subject to the terms outlined in our Digital License.
Digital products may not be copied, redistributed, resold, or shared unless expressly permitted.
Intellectual Property
All content on this website, including but not limited to:
Logos
Product designs
Images
Graphics
Text
Digital files
Downloads
Branding
is the property of MTL Gifts and is protected by copyright, trademark, and other applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, MTL Gifts shall not be liable for any indirect, incidental, special, or consequential damages arising from:
The use of our website
Delayed deliveries
Product misuse
Technical issues
Service interruptions
Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.
Third-Party Services
Our website may include links to third-party websites or services.
MTL Gifts is not responsible for the content, policies, or practices of any third-party websites.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Quebec and the applicable federal laws of Canada.
Changes to These Terms
We may update these Terms & Conditions at any time without prior notice.
The updated version will be posted on this page with the revised "Last updated" date.
Contact Us
If you have any questions regarding these Terms & Conditions, please visit our Contact page or reach out to our customer support team.